More than four million Pennsylvanians were enrolled in HMOs (Health Maintenance Organizations) as of December 31, 2003. HMOs are often appealing to those who purchase health insurance because, in part, they offer a number of attractive features. However, there has been a growing concern about a perceived lack of continuity of care and access to necessary services and medications, which has driven a desire by Pennsylvania purchasers, consumers and policy makers for more objective information about the cost and quality of health care for those in HMOs and related Point-of-Service plans. Measuring the Quality of Pennsylvania's Commercial HMOs is a valuable resource that addresses this need for objective information about Pennsylvania's HMOs.
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